Product support
Questions are welcome. Wallet secrets are not.
Ask about onboarding, terminal setup, Base or Polygon payments, and payment verification. Include only public context such as a network, public wallet or terminal address, payment code, transaction hash, and the error shown.
Protect your walletFRENT will never ask for a private key, seed phrase, recovery phrase, wallet password or one-time authentication code.
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Your contact details and message are encrypted in application storage. They are used to respond to this request and retained for operational and audit needs, with archived conversations flagged for later retention review.